In 2019, we found on many online OTA’s including Viator.com that there were people uploading experiences onto “TripAdvisor Experiences”, which displays on Viator.com, suspicious Alcatraz ticket combos. One combo we found on Viator.com is a person who is buying Alcatraz tickets for $39 direct from the Parks Service concessionaire and selling the combo for $120 to $130 per person, approximate, and including a slice of pizza or a sandwich with the Alcatraz ticket. These online OTA’s say that are just a platform, or just an algorithm and it would appear they don’t have much a policing presence or desires to police their networks. So when buying something on a platform you might be stuck with some shams every now and then.
When reaching out for comment to the Inspector General of the Department of Interior, they seem to be lost on this. Too complicated for them to understand what an online platform is? Maybe. This requires our government to not be lazy, up to date on online activities in order to police this activity.
To get the best price on Alcatraz tickets search for the “official Alcatraz Parks Service concessionaire.”